Privacy Policy

Privacy and Security

We at CyberNet Solutions™ are committed to protecting your privacy. We use the information you provide during online purchasing to process your online orders only. We do not sell, trade or rent your personal information to others. CyberNet Solutions™ may release account information when we believe, in good faith, that such release is reasonably necessary to either comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of CyberNet Solutions™, our users, or others. We collect no other personal information about you other than what you provide during the checkout process.

Personal Information Collected

In order to process your online order, we require your name, email address, credit card number, expiration date, the name and billing address of your credit card, shipping address if different than your credit card billing address, and a contact phone number. This allows us to process and fulfill your order and to notify you of your order status.

Protecting Your Personal Information

When you provide us your personal information to process your online order, receive this information using a secure Internet server employing the industry standard secure transmission protocol known as SSL (Secure Socket Layer). SSL encrypts all personal information you send us, ensuring that this information is sent to us in a private and secure manner. Once received, all of your personal information is protected against unauthorized access.

A CyberNet Solutions™ representative will only ask you for credit card information if they are taking an order placed by phone. We will never contact you by phone or email to ask for your credit card information. If you receive a phone call or email requesting such information – DO NOT PROVIDE ANY PERSONAL OR FINANCIAL INFORMATION. Instead, contact us at 858-248-9369 or CustomerService@betterearthproducts.com and let us know that you have been contacted. CyberNet Solutions™ representatives may contact you by phone or email to confirm the details of your order if required for fulfillment.

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